Terms of service

Welcome to Maruthi 3D Studio. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to comply with and be bound by these Terms of Service.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. If you do not agree to these Terms, please do not use our website.

2. About Maruthi 3D Studio

Maruthi 3D Studio specializes in the design, production, and sale of 3D-printed products, decorative items, custom creations, miniatures, home décor products, and related accessories.

3. Product Information

  • We make every effort to ensure product descriptions, specifications, dimensions, and images are accurate.
  • Due to differences in monitor settings, lighting conditions, and the nature of 3D printing, actual product colors and finishes may vary slightly from images displayed on the website.
  • Handmade and 3D-printed products may contain minor variations that do not affect functionality or quality.

4. Custom and Personalized Orders

  • Customized or personalized products are manufactured according to customer specifications.
  • Customers are responsible for providing accurate design requirements, names, text, dimensions, and other customization details.
  • Once production has begun, custom orders cannot be canceled, modified, or refunded except in cases of manufacturing defects or shipping damage.

5. Pricing and Payment

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
  • Prices are subject to change without notice.
  • Full payment is required before order processing and shipment.
  • We reserve the right to cancel orders resulting from pricing or technical errors.

6. Order Processing

  • Orders are processed after successful payment verification.
  • Production times for custom products may vary depending on complexity and order volume.
  • Estimated production and delivery times are provided for reference only and are not guaranteed.

7. Shipping and Delivery

  • We ship across eligible locations using trusted courier partners.
  • Delivery timelines may vary depending on destination, courier operations, weather conditions, holidays, and other factors beyond our control.
  • Maruthi 3D Studio is not responsible for delays caused by shipping carriers.

8. Returns and Refunds

Non-Custom Products

Returns may be accepted for eligible products within the period specified in our Return Policy, provided the item is unused and in its original condition.

Custom Products

Custom-made, personalized, and made-to-order products are generally non-returnable and non-refundable unless:

  • The item arrives damaged.
  • The item contains a manufacturing defect.
  • The delivered item differs significantly from the approved order specifications.

9. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product:

  • Contact us within 48 hours of delivery.
  • Provide clear photographs of the product and packaging.
  • We will review the issue and offer a replacement, repair, store credit, or refund where applicable.

10. Intellectual Property

All content on this website, including product designs, images, logos, graphics, text, branding, and other materials, is the property of Maruthi 3D Studio and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false, misleading, or fraudulent information.
  • Attempt unauthorized access to website systems.
  • Upload or transmit malicious software or harmful content.
  • Violate any applicable laws or regulations.

12. Limitation of Liability

To the maximum extent permitted by law, Maruthi 3D Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

13. Warranty Disclaimer

Except where required by law, products are provided "as is" and "as available" without warranties of any kind, whether express or implied.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect customer information.

15. Changes to Terms

Maruthi 3D Studio reserves the right to update or modify these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

17. Contact Information

Maruthi 3D Studio

For any questions regarding these Terms of Service, please contact us:

Email: smaruthient1963@gmail.com
Phone: +91-9739418609